Customer support

Shipping & Returns

2026-02-04 12:50 Terms and Conditions

Shipping & Returns

Our goal is to ship your order the day we receive it! The product will ship on the same day if the order is placed before 12PM PST and on the next day if the order is placed after 12PM PST.

Fast service: same day shipping

If we expect any lengthy delay, we will notify you. Remember, UPS and FedEx will not deliver to a P.O. Box. To calculate when you will receive an item, you need to consider the availability of the items you are ordering as well as the shipping option you select.

Shipping options

Standard shipping

  • 3 to 7 Business Days
  • Items may be shipped by a variety of carriers
  • Signature upon delivery required for shipments over $400
Second day air

  • 2 Business Days
  • No weekend delivery; no P.O. Boxes or APO/FPO
  • Signature upon delivery required for shipments over $400

Return policy

You must contact us directly before you attempt to return a Product to obtain a Return Material Authorization Number for you to include with your return. You must return a Product to us in its original packaging.

Return period: 7-day for any reason

Note: Clearance items are non-returnable. All sales are final. Clearance items are sold in "as is" condition.

Ordering Questions?

Our knowledgeable and courteous Customer Support representatives will be happy to answer any questions you might have about our products. Please call us at 1-619-208-4614 from 8:30 AM to 5:00 PM PST, Mon.-Fri., or visit the Contacts page for further contact information.